Skip to main content
CCI

Emergency Response

24/7 emergency capability for the Congolese diaspora

CCI operates a continuous emergency response capability for the Congolese community across the 26 counties of Ireland — coordinating consular, medical, legal and welfare crises through a vetted network of Irish public services, faith communities and partner NGOs.

Always call 112 first

In any immediate threat to life on Irish soil, Garda, Ambulance and Fire are reached free of charge on 112 or 999 before any community line.

Confidential & multilingual

Our duty officers respond in French, English and Lingala. Every case is logged confidentially and handled with diplomatic-grade discretion.

End-to-end case tracking

Repatriation, detention, bereavement and welfare cases are tracked through the secure consular portal until full resolution.

If you are in immediate danger

Call 112 or 999 — Ireland's free emergency line for Garda, Ambulance and Fire services.

Emergency Contacts

CCI emergency directory

Ireland Emergency Services

Garda, Ambulance, Fire

112 / 999

CCI 24/7 Diaspora Hotline

Confidential support, in French or English

+353 (0) 1 000 0000

Legal Aid Desk

Immigration, asylum, family law referrals

+353 (0) 1 000 0001

Mental Health Support

Pieta House crisis line

1800 247 247

Domestic Violence

Women's Aid 24h national helpline

1800 341 900

Consular Emergency

Passport, repatriation, detention cases

+353 (0) 1 000 0002

Need ongoing support?

Submit a consular request from your member dashboard to track legal aid, repatriation or welfare cases end-to-end.

Open consular services